Welcome to CauliBox. Before you start enjoying our sustainable food packaging solutions, we have to set out a few ground rules. We have done our best to make them as easy to understand as possible but if you have any questions at all, feel free to contact us at


We are Cauli Ltd, trading as CauliBox, a company incorporated and registered in England and Wales with company number 11845924. Our normal place of business is at Impact Hub King's Cross, 34b York Way, London, England, N1 9AB (referred to as CauliBox, we, our and us).

CauliBox sustainably addresses 'food-to-go' waste without compromising on hygiene and safety. Our digitally-enabled reusable food packaging solutions reward sustainable behaviour and eliminate the need for single-use packaging in the different branches of the takeaway food market market. Welcome, and thank you for using our services (Services).


In these terms and conditions (together with the documents referred to in them) (the Terms), we’ll refer to our Website, and our App, and together we’ll refer to them as our Digital Products.

When we talk about our Website, we refer to all our sites located at or accessible through These include our owned sites, such as our customer service portal, but do not include links to third-party sites, such as the sites of our partners.

When we talk about our App, we refer to our mobile application, which can be downloaded as a native application from third-party platforms, including the Apple App Store and Google Play Store (each, a Third Party Platform).

Then we’ll refer to the physical products which you access through use of our Digital Products, namely our reusable food boxes (CauliBoxes) and drop-off kiosks (Drop-off Kiosks), as our Physical Products. We’ll refer to our Digital Products and Physical Products together as our Products.

At CauliBox, anyone who visits or uses our Digital Products is a ‘User’. In order to access our Products in full, each Users must choose to register for and create an ‘Account’ with us. Once registered with an Account, Users will have the ability to use CauliBox to access CauliBoxes through our Drop-off Kiosk system, and use interactive features within our Digital Products, such as earning rewards within the App, along with other benefits which we may offer from time to time. Users include individuals within businesses which are subscribing to CauliBox (Businesses) pursuant to a separate commercial agreement.

These Terms govern your relationship with us when you access, licence and use our Products, so please make sure to read them carefully before you start accessing and using them. Once you start using our Products you are taken to have understood and accepted these Terms. They will form a binding agreement between you and us so if you have any questions, please get in touch.


These Terms also include our Privacy Policy (the Privacy Policy). You should read the Privacy Policy as it sets out the terms on which we process (collect, use, share, etc.) any personal data we collect from you or that you provide to us.


This section informs you of how we may update and amend these Terms.

We may from time to time amend these Terms to ensure that we remain compliant with relevant laws and regulations or to keep up to date with improvements or changes we might make to the Products, services and experiences we can offer to you via our Digital Products.

We don't expect you to check these Terms every time you use our Products but equally we don't want to overload you with every small update. We just ask that you check this page from time to time to take notice of any changes we have made. This is important because by continuing to use any of the Products after changes are made, you are accepting those changes and will be bound by them.


This section tells you what the Website does.

We offer the Website mainly in order to:

welcome you to and tell you all our Products;