FAQs

Question 1

How does CauliBox work?

Answer

CauliBox is the UK’s first reusable lunchbox scheme. Our network of lunchboxes and partnering food vendors make it easy to ditch single use plastic packaging, making sustainable the convenient choice. Check out our circular system here.

Question 2

I am a takeaway/restaurant, how do I participate?

Answer

Take a look at our For restaurants & takeaways page, we look forward to hearing from you!

Question 3

How do I get a box?

Answer

Our brand new app is soon to launch, which will give you access to all the food vendors using CauliBoxes as well as the drop-off points. Sign up here to get notified when it's released.

Question 4

Can my workplace partner with CauliBox?

Answer

Yes! Visit our For workplaces page to find out more and contact us.

Question 5

I want to host a drop-off point!

Answer

Great! We are always on the lookout for new locations, drop us an email at hello@wearecauli.com and we will be in touch shortly.

Question 6

What’s the box like?

Answer

Our bespoke boxes are 100% leak-proof and odour-proof, with a lid that seals perfectly. The boxes are stackable and are both dishwasher and microwave safe. The BPA free polypropylene used is extremely durable and 100% recyclable - we take care of recycling the boxes at the end of their life to ensure the circular system is complete. They are manufactured in the Czech Republic to minimise air miles and reduce CO₂ production. While plastic is often seen as the enemy, the boxes can be used up to 400 times and replace the same number of disposable packaging alternatives. This makes them a more sustainable solution, while still fulfilling the requirements of being durable, lightweight and a suitable shape for serving and eating.

Question 7

Tell me more about how the boxes are sanitised

Answer

Boxes are cleaned using high-temperature and high-pressure commercial dishwashers, to ensure they’re sanitised to the highest level. CauliBoxes are also cleaned with commercial dishwashers before their first use to ensure health and safety standards are met. Commercial dishwashers are sanitised regularly and staff need to wash their hands and wear protective equipment (masks and gloves) when handling CauliBoxes.

Question 8

Which food vendors are in the network?

Answer

Our operations have currently been put on hold due to COVID-19, but we are working hard to relaunch as soon as we can! Please hold on to your CauliBox if you have one and sign up here for updates.

Question 9

How much does it cost?

Answer

After a small joining fee, CauliBoxes are free to borrow! Sign up here to get notified as soon as you can join, and for further CauliBox info.

Question 10

Do I have to wash it?

Answer

Nope, we take care of the washing for you! But it’s helpful if you can remove any leftovers before leaving your box at the drop-off point.

Question 11

Where are the drop-off points?

Answer

Our operations have currently been put on hold due to COVID-19, but we are working hard to relaunch as soon as we can! Please hold on to your CauliBox if you have one and sign up here for updates.

Question 12

What is the environmental benefit of using a CauliBox?

Answer

CauliBoxes are fully recyclable at the end of their life cycle. Resilient to heat, leak-proof and odour-proof, our tried-and-tested CauliBox can be used over 400 times before being fully recycled. This eliminates the emissions and waste from over 400 manufacturing processes. A polypropylene container (like a CauliBox) has to be reused 4 times to equal the impacts of aluminium containers, and 9 times to equal the impacts of EPS. This includes the energy used to wash the CauliBox by hand or in the dishwasher. An average CauliBox was used more than 40 times during our 3-month trial. Reusing containers minimises the need for conventional recycling, which generates as much as 67% of the emissions of virgin-materials through processing and re-manufacturing. CauliBoxes are collected and washed in batches in a commercial dishwasher, which saves resources like water and energy. Our CauliBoxes are currently transported solely by bikes and on foot, and as our operations grow we will use electric vehicles.

Question 13

COVID-19

Answer

All our CauliBoxes are commercially sterilised to ensure they are fully safe for your use. We want you to know we are taking every precaution to ensure our CauliBoxes are clean and while choosing a CauliBox is caring for the environment, we at CauliBox are also caring for you.

Question 14

What is the health and safety around your scheme?

Answer

We have developed a comprehensive health and safety protocol with our food health and safety expert to ensure our scheme reaches industry standards. Collecting and handling CauliBoxes Staff must wash their hands and wear protective equipment (masks and gloves) to supply clean CauliBoxes and collect used CauliBoxes. Transporting CauliBoxes Staff need to wash their hands and wear protective equipment (masks and gloves) while transporting CauliBoxes. Any delivery vehicle needs to be thoroughly cleaned with 60%+ ethanol or isopropyl alcohol solution before and after every route. CauliBox sanitisation Boxes are cleaned using high-temperature and high-pressure commercial dishwashers, to ensure they’re sanitised to the highest level. CauliBoxes are also cleaned with commercial dishwashers before first use to ensure health and safety standards are met. Commercial dishwashers are sanitised regularly and staff need to wash their hands and wear protective equipment (masks and gloves) when handling CauliBoxes.